Guided setup
Vera is an operational assistant that helps you investigate incidents, tickets, documentation, collaboration history, and infrastructure from one source-aware conversation.
Vera combines your curated Memory Pack with live, guarded provider lookups and read-only diagnostic tools. It reports where evidence came from and asks before any supported operation could make a change.
This short tour explains the workspace and helps you connect the two foundational data sources.
The highlighted Session card identifies the signed-in user and authentication state.
The Vera Status card summarizes the realtime connection used to stream chat and tool progress, and shows live execution load: running and desired workers, active sessions against capacity, and queued work signals.
Click the card for connection details, including the browser, REST API, WebSocket, and Global indexing. Use it first when chat is not connecting or progress stops updating.
The Memory Pack card shows whether your personal operational context is ready and displays generation progress.
Click it to choose bounded Jira, Confluence, PagerDuty, Google, and FishEye indexing settings; test those sources; generate or refresh the pack; and open its source-coverage report.
The External Systems card opens your encrypted credential settings.
Each provider tab shows whether personal or shared defaults are available and lets you save, test, replace, or delete personal credentials. Vera never redisplays saved secret values.
The Conversations card holds your saved chat history.
You can also ask Vera to organize conversations just like any other prompt. For example, ask it to create or rename a folder, move conversations into a folder, or safely remove a folder. Vera performs only the exact organization task you request.
Enter requests in the highlighted prompt box. It accepts ordinary questions, investigation requests, and conversation-organization instructions, but remains unavailable until your Memory Pack finishes generating.
Use Notes for durable context attached to the active conversation. Notes save automatically and are included when you return to that conversation.
Type / to browse specialized skills, or enter one
of these commands directly:
Your prompts and Vera's responses appear in the highlighted chat log. Select a response to focus its related system activity.
Each Vera response includes Save to PDF and Copy buttons in its upper-right corner. Save to PDF opens the browser's print dialog; Copy places the original Markdown response text on your clipboard.
The highlighted System messages column reports planning progress, tool activity, warnings, and errors separately from the conversation.
Select the magnifying-glass button on an activity message to inspect its available reasoning summary, tool commands, statuses, and bounded output details.
The remaining tour pages cover the toolbar buttons in the upper-right corner of the chat header. The highlighted panel button collapses or restores the System messages column you just saw.
Hide it to give the conversation the full width of the workspace, and show it again whenever you want to watch planning and tool activity. Vera remembers your choice on this browser.
The highlighted lightbulb opens your Experience Ledger: durable lessons Vera has learned plus time-limited observations from prior tool and planning outcomes.
Review it to see what Vera is carrying forward between conversations and why it favors certain approaches.
The highlighted skills button opens your skills library, where you create, edit, share, copy, and delete reusable instructions.
Launch any saved skill in a conversation by typing
/ followed by its name. Skills you create stay
private until you choose to share them, and shared skills can be
copied as your own editable duplicate or linked read-only so they
stay in sync with the author.
The highlighted sliders button opens your personal preferences: plain-language guidance on how you want Vera to respond, such as tone, format, level of detail, and things to always or never do.
Vera applies your preferences to every answer, but always subordinate to its operational, safety, and scope rules.
The highlighted clock button opens your scheduled tasks, where you save a prompt to run automatically on a recurring schedule — for example a daily summary of the last 24 hours of PagerDuty incidents.
Each run happens as you, and its result lands as a new conversation in your history. Create, pause, edit, or remove schedules here, or just ask Vera in chat to set one up.
The highlighted hat button opens Role Views:
focused workspaces for a particular job, one tab per role. The
SRE view lists your PagerDuty incidents with
filters, and its Investigate button runs
/explain-alert on the selected incident.
Role Views still use ordinary conversations. Anything a view starts is filed in an RV: <view name> folder in your conversation list, so you can open it in the normal chat view at any time.
Because you are an administrator, the highlighted gear opens Vera's administration dialog for codebase sources, shared credentials, and utilization.
Administrators see a gear here that opens Vera-wide settings for codebase sources, shared credentials, and utilization. It is hidden for your account.
Vera reads Jira, Confluence, and customer-visible Enterprise Services Portal request types with your Atlassian Cloud email, site URL, and API token (often called a PAT). The token is encrypted for your Vera user.
See Atlassian's token instructions for token lifecycle and revocation details.